**Terms of Service**

Welcome to our Decanche! To ensure you have a pleasant and smooth shopping experience in our store, please read the following terms of service carefully:

#### 1. Product Information

- The藏茶 (Tibetan tea),念珠 (prayer beads), and茶具 (tea utensils) sold in our store are all genuine products. We strive to provide accurate product information (including price, specifications, origin, etc.), but there may be changes due to manufacturer adjustments. The actual product shall prevail.

- If you have any questions, please consult our staff before making a purchase.

#### 2. Pricing Policy

- All product prices are quoted in Hong Kong dollars. Prices may be adjusted according to market changes, and the price at checkout shall prevail.

- Our store 

reserves the right to adjust prices at any time, and the adjusted prices will be posted in the store.

#### 3. Order Processing

- After order confirmation, we will process and arrange for shipping as soon as possible. If there are any delays due to special circumstances, we will notify you promptly.

- Once the order is confirmed, you will receive a confirmation email or SMS; please keep it safe.

#### 4. Payment Methods

- Our store supports various payment methods, including cash, credit cards, Alipay, WeChat Pay, PayPal, etc., as specified in the store announcements.

- All payments must be completed after order confirmation; unpaid orders will not be processed.

#### 5. Return and Exchange Policy

- **藏茶 (Tibetan Tea)**: Due to food safety reasons, opened Tibetan tea cannot be returned or exchanged. Unopened Tibetan tea can be returned or exchanged within 7 days of purchase, provided it is in its original packaging.

- **念珠 (Prayer Beads) and茶具 (Tea Utensils)**: If there are quality issues with the product, you may apply for a return or exchange within 7 days of purchase, provided the product is intact and in its original packaging.

- Return and exchange requests must provide proof of purchase; please consult our staff for the specific process.

#### 6. After-Sales Service

- If you encounter any issues during use, please contact us promptly, and we will be happy to assist you.

- We also provide consultation services regarding product usage and maintenance.

#### 7. Privacy Protection

- Our store is committed to protecting your personal information. All customer information is used solely for order processing and after-sales service and will not be disclosed to third parties.

- For specific privacy policies, please refer to our privacy statement.

#### 8. Disclaimer

- Our store is not responsible for service interruptions or delays caused by force majeure factors (such as natural disasters, network failures, etc.).

- Our store is not responsible for losses caused by customer personal reasons (such as operational errors, misunderstandings, etc.).

#### 9. Applicable Law

- These terms of service are governed by the laws of Hong Kong. Any disputes arising from these terms shall be resolved through friendly negotiation between both parties.

-Thank you for choosing our retail store! We look forward to providing you with quality products and services. If you have any questions, please feel free to contact us.

***This English copyright notice is a translation of the Chinese version. If there is any inconsistency or ambiguity between the Chinese and English versions, the Chinese version shall prevail.***